UMAR Services, Inc.

The information on this page was last updated 12/29/2022. If you see errors or omissions, please email: [email protected]


UMAR provides a variety of residential services for adults whose primary diagnosis is 'intellectual or developmental disability.' Trained and caring staff support and empower each individual based on their needs and personal goals.

UMAR has 19 group homes, each a six bedroom home that offers an individual their own room to decorate, common living, kitchen, and laundry areas, and plenty of opportunity to learn necessary social and practical living skills in a safe, productive environment. Residents often go on outings together, individual dates, and attend their choice of worship services. These homes have trained, live-in staff to help with any need a resident should have i.e. medications, money-making decisions, cooking, and transportation.

Our 9 apartments foster independent living and provide more freedom for the resident. These apartments are fully equipped, accessible one-bedrooms which provide residents a safe living environment. Residents can earn degrees, make their own decisions, drive cars, and pay bills while also having the ability to contact our on-call staff if they should need help in any way.

Contact information

Mailing address:
UMAR Services, Inc.
5350 77 Center Dr.
Ste 201
Charlotte, NC 28217


Phone: 704-875-1328

Email: [email protected]

Organization details

EIN: 561381671

CEO/President: Gill Middlebrooks

Chairman: Leslie Marsicano

Board size: 8

Founder: United Methodist Church members

Ruling year: 1984

Tax deductible: Yes

Fiscal year end: 06/30

Member of ECFA: No

Member of ECFA since:


Vision: UMAR will pioneer diverse and lifelong supports for adults with developmental and associated disabilities throughout North Carolina.

Mission statement

We are a nonprofit on a mission to promote community inclusion, independence and growth for adults with intellectual and developmental disabilities through residential, employment and cultural enrichment opportunities.

Statement of faith

Donor confidence score

Show donor confidence score details

Transparency grade


To understand our transparency grade, click here.

Financial efficiency ratings

Sector: Community Development

CategoryRatingOverall rankSector rank
Overall efficiency rating654 of 109172 of 142
Fund acquisition rating730 of 109481 of 142
Resource allocation rating819 of 1094106 of 142
Asset utilization rating260 of 109131 of 142

Financial ratios

Funding ratiosSector median20212020201920182017
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
Operating ratiosSector median20212020201920182017
Program expense ratio Program expense ratio =
Program services /
Total expenses
Spending ratio Spending ratio =
Total expenses /
Total revenue
Program output ratio Program output ratio =
Program services /
Total revenue
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
Investing ratiosSector median20212020201920182017
Total asset turnover Total asset turnover =
Total expenses /
Total assets
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
Liquidity ratiosSector median20212020201920182017
Current ratio Current ratio =
Total current assets /
Total current liabilities
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
Solvency ratiosSector median20212020201920182017
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
Debt ratio Debt ratio =
Debt /
Total assets
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses


Balance sheet
Receivables, inventories, prepaids$707,448$621,123$612,507$666,744$763,775
Short-term investments$0$0$0$0$0
Other current assets$0$0$0$0$0
Total current assets$1,480,055$2,312,237$945,549$1,522,093$1,560,387
Long-term investments$3,367,929$2,526,222$3,425,764$3,341,089$3,472,846
Fixed assets$3,091,598$3,110,288$3,230,331$3,311,837$3,332,571
Other long-term assets$22,551$17,050$26,521$27,104$28,118
Total long-term assets$6,482,078$5,653,560$6,682,616$6,680,030$6,833,535
Total assets$7,962,133$7,965,797$7,628,165$8,202,123$8,393,922
Payables and accrued expenses$549,345$524,530$650,467$660,168$590,457
Other current liabilities$0$0$0$0$0
Total current liabilities$549,345$524,530$650,467$660,168$590,457
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$0$0$0$0$0
Total long-term liabilities$0$1,033,900$0$0$0
Total liabilities$549,345$1,558,430$650,467$660,168$590,457
Net assets20212020201920182017
Without donor restrictions$6,346,766$5,306,827$5,813,389$6,342,588$6,641,170
With donor restrictions$1,066,022$1,100,540$1,164,309$1,199,367$1,173,292
Net assets$7,412,788$6,407,367$6,977,698$7,541,955$7,803,465
Revenues and expenses
Total contributions$2,432,891$1,193,342$1,312,199$1,039,276$930,004
Program service revenue$6,328,141$6,781,867$6,747,642$6,833,586$6,936,133
Membership dues$0$0$0$0$0
Investment income$86,310$20,989$24,129$0$0
Other revenue$91,157$39,109($21,228)$35,974$29,303
Total other revenue$6,505,608$6,841,965$6,750,543$6,869,560$6,965,436
Total revenue$8,938,499$8,035,307$8,062,742$7,908,836$7,895,440
Program services$6,357,529$6,467,196$6,649,038$6,507,111$6,258,515
Management and general$1,713,463$1,629,490$1,558,758$1,466,386$1,397,966
Total expenses$8,388,164$8,570,707$8,762,545$8,299,584$7,999,817
Change in net assets20212020201920182017
Surplus (deficit)$550,335($535,400)($699,803)($390,748)($104,377)
Other changes in net assets$0$0$0$0$0
Total change in net assets$550,335($535,400)($699,803)($390,748)($104,377)


Marilyn GarnerChief Executive Officer$129,817
John WeatherfordChief HR Officer$93,334
Johnathan BriggsDirector of Residental and Day Programs$70,345
Kim JonasDirector of Quality Management & Training$68,092
Andra EasonChief Development Officer$66,704
Denise ShockleyChief Financial Officer$64,337

Compensation data as of: 6/30/2021

Response from ministry

No response has been provided by this ministry.

The information below was provided to MinistryWatch by the ministry itself. It was last updated 12/29/2022. To update the information below, please email: [email protected]


In the early 1980's a group of parents and concerned clergy members from the United Methodist Church came together in Winston-Salem to form a task force to address the needs of "persons with handicapped needs." Recognizing that there were insufficient residential programs to help aging parents and foster the independence of young adults with intellectual and developmental disabilities, these pioneers forged partnerships, advocated, and secured funding to start UMAR. The first residential home in High Point was generously donated by Bill Ervin, and now bears his name.

Across the years, UMAR grew to support adults from all walks of life to LIVE, WORK, and THRIVE in their own communities through group homes, independent and supported living, vocational services and art programs in 12 cities across western North Carolina. Today, with the help of a dedicated community of families, volunteers, businesses, and churches-UMAR continues to empower adults with disabilities to live their best independent life.

Program accomplishments