City Relief / The Relief Bus

The information on this page was last updated 11/16/2022. If you see errors or omissions, please email: [email protected]


People on the streets show up for the great food, but come away with so much more. Staff and volunteers go out of their way to really LOVE people. Many people on the streets are in a hard place in life and need a friend- someone to talk to who will really listen.

When we discover the needs in people's lives, we go to work to actually help meet those needs. We connect people to shelter, job training, medical care, detox and faith-based drug/alcohol rehabilitation centers. This kind of helping hand can literally transform someone's future and can many times make the difference between life and death. We have seen men and women totally turn their lives around because someone they met on the bus took the time to care. It was the first step to freedom and a new life.

Contact information

Mailing address:
City Relief
295 Walnut St
Elizabeth, NJ 07201


Phone: 800-736-2773

Email: [email protected]

Organization details

EIN: 112974154

CEO/President: Josiah Haken

Chairman: Ed Herr

Board size: 17

Founder: Richard Galloway

Ruling year: 1994

Tax deductible: Yes

Fiscal year end: 12/31

Member of ECFA: Yes

Member of ECFA since: 2016


At City Relief, we connect people who are hurting and homeless to resources they need to survive, and the hope they need to try. When everything falls apart, the long journey back begins one step at a time: emergency shelter, food, socks, ID, detox, employment, and the belief that a brighter future is possible!

Mission statement

The Relief Bus exists to respond to God's heart for the poor and broken by going to the streets to offer food, compassion, and connections to resources that lead to life transformation. To accomplish this mission we partner together with volunteers and care giving organizations.

Statement of faith

Donor confidence score

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Transparency grade


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Financial efficiency ratings

Sector: Rescue Missions/Homeless Shelters

CategoryRatingOverall rankSector rank
Overall efficiency rating465 of 107663 of 143
Fund acquisition rating514 of 107772 of 143
Resource allocation rating970 of 1077130 of 143
Asset utilization rating29 of 10767 of 143

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Balance sheet
Receivables, inventories, prepaids$29,887$32,516$46,505$58,616$37,436
Short-term investments$0$0$0$0$0
Other current assets$0$0$0$0$0
Total current assets$836,049$763,647$269,032$327,774$134,196
Long-term investments$0$0$0$0$0
Fixed assets$649,634$584,091$515,186$574,554$653,085
Other long-term assets$1,400$1,400$1,400$0$0
Total long-term assets$651,034$585,491$516,586$574,554$653,085
Total assets$1,487,083$1,349,138$785,618$902,328$787,281
Payables and accrued expenses$82,306$49,668$107,449$117,748$11,662
Other current liabilities$0$0$0$0$0
Total current liabilities$82,306$49,668$107,449$117,748$11,662
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$0$376,432$0$0$0
Total long-term liabilities$0$376,432$189,673$126,699$27,440
Total liabilities$82,306$426,100$297,122$244,447$39,102
Net assets20212020201820172016
Without donor restrictions$1,354,777$906,178$478,496$657,881$708,179
With donor restrictions$50,000$16,860$10,000$0$40,000
Net assets$1,404,777$923,038$488,496$657,881$748,179
Revenues and expenses
Total contributions$5,494,463$6,255,653$3,614,259$2,695,506$2,666,314
Program service revenue$50,739$77,445$124,863$95,284$104,821
Membership dues$0$0$0$0$0
Investment income$976$1,703$176$858$251
Other revenue$0$0$0$0$0
Total other revenue$51,715$79,148$125,039$96,142$105,072
Total revenue$5,546,178$6,334,801$3,739,298$2,791,648$2,771,386
Program services$3,541,417$4,338,654$2,776,062$2,096,156$2,089,324
Management and general$999,099$680,248$555,251$417,344$412,586
Total expenses$5,064,440$5,622,707$3,908,686$2,881,946$2,833,557
Change in net assets20212020201820172016
Surplus (deficit)$481,738$712,094($169,388)($90,298)($62,171)
Other changes in net assets$0$0$0$0$0
Total change in net assets$481,738$712,094($169,388)($90,298)($62,171)


Juan GallowayPresident &$92,677
Dixie GallowayExecutive VP$53,358

Compensation data as of: 9/30/2020

Response from ministry

No response has been provided by this ministry.

The information below was provided to MinistryWatch by the ministry itself. It was last updated 11/16/2022. To update the information below, please email: [email protected]


The New York City Relief story began back in the 1980's with a successful entrepreneur living in Dallas, Texas.

When Richard Galloway read Isaiah 58, he immediately felt challenged by God's concern for the poor and oppressed. He felt he was being called to action, and he gained a vision for how he could respond. Richard called his friend Alastair Geddes. Alastair was the President of Christ for the Nations Bible Institute on Long Island. Alastair offered him an old school bus and invited Richard to come to New York and lead a mobile outreach. Richard and Dixie visited New York City and bravely decided to take on the challenge of converting the bus to serve the homeless in New York City. They decided to call the new organization New York City Relief.

Within a month, the Galloways left Texas and made the move to New York to follow a dream. There was no funding for the organization and no salary for Richard to support his family - just a vision and a few audacious people committed to making it a reality.

The Galloways mobilized a team of volunteers and spent hundreds of hours converting a 1971 GMC bus into a mobile resource center to serve those struggling with homelessness. The organization was, and continues to be, funded through the generosity of private donors. New York City Relief began operating the Relief Bus in February 1989, using donated office space, and has been faithfully operating ever since.

Program accomplishments

Over 20 years time, The Relief Bus has:
Served over 3 million servings of food and beverage.
Connected 120,000 people to help and hope.
Mobilized over 30,000 volunteers to serve with our outreach.