TheHopeLine 
The information on this page was last updated 3/10/2025. If you see errors or omissions, please email: [email protected]
Summary
We are a non-profit organization that provides free resources like live chat with Hope Coaches, email mentors, blog posts, podcasts, and eBooks because of donors who believe in our mission.
Contact information
Mailing address:
TheHopeLine
PO Box 1835
Spring Hill, TN 37174
Website: thehopeline.com
Phone: (800) 394-4673
Email: [email protected]
Organization details
EIN: 201198064
CEO/President: Tim Altman
Chairman: Joel David Johnson
Board size: 6
Founder: Dawson McAllister
Ruling year: 2004
Tax deductible: Yes
Fiscal year end: 12/31
Member of ECFA: Yes
Member of ECFA since: 2008
Purpose
We help students and young adults in crisis by offering sound advice and a safe place to connect.
Mission statement
The mission of the TheHopeLine is to nurture students and young adults through crisis to Christ.
Statement of faith
Donor confidence score
Transparency grade
C
To understand our transparency grade, click here.
Financial efficiency ratings
Sector: Evangelism Support
| Category | Rating | Overall rank | Sector rank |
| Overall efficiency rating | | 979 of 1117 | 35 of 40 |
| Fund acquisition rating | | 1065 of 1118 | 40 of 40 |
| Resource allocation rating | | 713 of 1118 | 27 of 40 |
| Asset utilization rating | | 747 of 1117 | 30 of 40 |
Financial ratios
| Funding ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Return on fundraising efforts Return on fundraising efforts = Fundraising expense / Total contributions | 6% | 17% | 12% | 12% | 15% | 16% |
Fundraising cost ratio Fundraising cost ratio = Fundraising expense / Total revenue | 5% | 16% | 7% | 12% | 15% | 16% |
Contributions reliance Contributions reliance = Total contributions / Total revenue | 97% | 89% | 57% | 100% | 103% | 100% |
Fundraising expense ratio Fundraising expense ratio = Fundraising expense / Total expenses | 5% | 12% | 11% | 18% | 19% | 18% |
Other revenue reliance Other revenue reliance = Total other revenue / Total revenue | 3% | 11% | 43% | 0% | -3% | 0% |
| Operating ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Program expense ratio Program expense ratio = Program services / Total expenses | 84% | 81% | 79% | 79% | 79% | 80% |
Spending ratio Spending ratio = Total expenses / Total revenue | 96% | 133% | 61% | 64% | 80% | 91% |
Program output ratio Program output ratio = Program services / Total revenue | 79% | 107% | 48% | 51% | 63% | 73% |
Savings ratio Savings ratio = Surplus (deficit) / Total revenue | 4% | -33% | 39% | 36% | 20% | 9% |
Reserve accumulation rate Reserve accumulation rate = Surplus (deficit) / Net assets | 6% | -20% | 40% | 48% | 35% | 20% |
General and admin ratio General and admin ratio = Management and general expense / Total expenses | 10% | 8% | 10% | 2% | 2% | 2% |
| Investing ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Total asset turnover Total asset turnover = Total expenses / Total assets | 1.18 | 0.74 | 0.57 | 0.41 | 0.46 | 0.49 |
Degree of long-term investment Degree of long-term investment = Total assets / Total current assets | 1.22 | 1.12 | 1.05 | 2.21 | 3.76 | 5.90 |
Current asset turnover Current asset turnover = Total expenses / Total current assets | 1.52 | 0.83 | 0.60 | 0.91 | 1.74 | 2.87 |
| Liquidity ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Current ratio Current ratio = Total current assets / Total current liabilities | 43.19 | 25.74 | 31.97 | 41.30 | 26.68 | 12.64 |
Current liabilities ratio Current liabilities ratio = Total current liabilities / Total current assets | 0.02 | 0.04 | 0.03 | 0.02 | 0.04 | 0.08 |
Liquid reserve level Liquid reserve level = (Total current assets - Total current liabilities) / (Total expenses / 12) | 7.22 | 13.97 | 19.31 | 12.84 | 6.63 | 3.85 |
| Solvency ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Liabilities ratio Liabilities ratio = Total liabilities / Total assets | 4% | 8% | 9% | 51% | 67% | 77% |
Debt ratio Debt ratio = Debt / Total assets | 0% | 0% | 0% | 49% | 66% | 75% |
Reserve coverage ratio Reserve coverage ratio = Net assets / Total expenses | 80% | 124% | 159% | 120% | 71% | 48% |
Financials
| Balance sheet | |||||
| Assets | 2023 | 2022 | 2021 | 2020 | 2019 |
| Cash | $2,643,788 | $3,426,456 | $1,848,700 | $830,139 | $495,023 |
| Receivables, inventories, prepaids | $103,644 | $118,548 | $0 | $0 | $0 |
| Short-term investments | $0 | $0 | $7,589 | $24,013 | $0 |
| Other current assets | $0 | $0 | $0 | $0 | $0 |
| Total current assets | $2,747,432 | $3,545,004 | $1,856,289 | $854,152 | $495,023 |
| Long-term investments | $0 | $0 | $0 | $0 | $0 |
| Fixed assets | $210,574 | $0 | $2,251,146 | $2,356,217 | $2,428,057 |
| Other long-term assets | $106,063 | $180,029 | $0 | $0 | $0 |
| Total long-term assets | $316,637 | $180,029 | $2,251,146 | $2,356,217 | $2,428,057 |
| Total assets | $3,064,069 | $3,725,033 | $4,107,435 | $3,210,369 | $2,923,080 |
| Liabilities | 2023 | 2022 | 2021 | 2020 | 2019 |
| Payables and accrued expenses | $106,743 | $110,872 | $44,950 | $32,016 | $39,164 |
| Other current liabilities | $0 | $0 | $0 | $0 | $0 |
| Total current liabilities | $106,743 | $110,872 | $44,950 | $32,016 | $39,164 |
| Debt | $0 | $0 | $2,028,354 | $2,115,678 | $2,195,802 |
| Due to (from) affiliates | $0 | $0 | $0 | $0 | $0 |
| Other long-term liabilities | $137,692 | $230,980 | $4,654 | $2,984 | $3,984 |
| Total long-term liabilities | $137,692 | $230,980 | $2,033,008 | $2,118,662 | $2,199,786 |
| Total liabilities | $244,435 | $341,852 | $2,077,958 | $2,150,678 | $2,238,950 |
| Net assets | 2023 | 2022 | 2021 | 2020 | 2019 |
| Without donor restrictions | $2,801,299 | $2,664,876 | $1,156,114 | $1,012,774 | $569,182 |
| With donor restrictions | $18,335 | $718,305 | $873,363 | $46,917 | $114,948 |
| Net assets | $2,819,634 | $3,383,181 | $2,029,477 | $1,059,691 | $684,130 |
| Revenues and expenses | |||||
| Revenue | 2023 | 2022 | 2021 | 2020 | 2019 |
| Total contributions | $1,517,662 | $1,973,476 | $2,664,665 | $1,922,618 | $1,563,667 |
| Program service revenue | $0 | $0 | $0 | $0 | $0 |
| Membership dues | $0 | $0 | $0 | $0 | $0 |
| Investment income | $187,088 | $1,515,069 | $2,909 | $1,582 | $2,166 |
| Other revenue | $0 | ($398) | ($5,441) | ($60,729) | ($8,214) |
| Total other revenue | $187,088 | $1,514,671 | ($2,532) | ($59,147) | ($6,048) |
| Total revenue | $1,704,750 | $3,488,147 | $2,662,133 | $1,863,471 | $1,557,619 |
| Expenses | 2023 | 2022 | 2021 | 2020 | 2019 |
| Program services | $1,829,468 | $1,679,870 | $1,345,060 | $1,170,554 | $1,138,250 |
| Management and general | $173,636 | $213,040 | $34,957 | $29,244 | $30,886 |
| Fundraising | $265,193 | $241,533 | $312,330 | $288,112 | $252,279 |
| Total expenses | $2,268,297 | $2,134,443 | $1,692,347 | $1,487,910 | $1,421,415 |
| Change in net assets | 2023 | 2022 | 2021 | 2020 | 2019 |
| Surplus (deficit) | ($563,547) | $1,353,704 | $969,786 | $375,561 | $136,204 |
| Other changes in net assets | $0 | $0 | $0 | $0 | $0 |
| Total change in net assets | ($563,547) | $1,353,704 | $969,786 | $375,561 | $136,204 |
Compensation
| Name | Title | Compensation |
| Tim Altman | President & | $166,441 |
| Jen Dejong | COO | $130,729 |
Compensation data as of: 12/31/2023
Response from ministry
No response has been provided by this ministry.
The information below was provided to MinistryWatch by the ministry itself. It was last updated 3/10/2025. To update the information below, please email: [email protected]
History
What started out as a way to support listeners of the Dawson McAllister Live radio show has now become one of the world's premiere resources for students and young adults in crisis. In 2023 alone TheHopeLine received 1.2 million visits while completing 20,350 live chats and 2,325 suicide interventions.
Program accomplishments
In 2020 alone TheHopeLine received 3.3 million visits while completing 9,902 live chats and 1,564 suicide interventions.