Mercy Support Services, Inc.

The information on this page was last updated 7/22/2022. If you see errors or omissions, please email: [email protected]


With over 10 years of service to the Clay County community, Mercy Support Services has cultivated a robust program and collaborative services to meet the needs of people in crisis. Our focus remains coordinating various components and services that are needed to transition people to self-sufficiency utilizing their own skills and abilities to care for themselves and their families. From the original efforts of eight faith-based organizations coming together to share information on how to serve our County's most vulnerable, Mercy Support Services has been at the center of increasing community awareness of those in need and how to use existing resources within our community to best serve these individuals and families.

Contact information

Mailing address:
Mercy Support Services, Inc.
P.O. Box 65160
Orange Park, FL 32065


Phone: 904-297-4052

Email: [email protected]

Organization details

EIN: 452580048

CEO/President: Mr. R. Patrick Hayle

Chairman: Robert Cowie

Board size: 10

Founder: Eight faith-based organizations

Ruling year: 2012

Tax deductible: Yes

Fiscal year end: 12/31

Member of ECFA: No

Member of ECFA since:


Over 10.6% of Clay County's population falls below the poverty level or 1 in 9 people you may meet on the street is living in need of basic necessities and have no safety net when unexpected events occur, i.e. loss of a job, illness and accidents. Each person is not just a statistic but an individual with a personal story and need. By addressing these dire needs at the source MSS can help prevent the person or family from continuing on the downward spiral of poverty and help set them on the road to self-sufficiency. With the uncertainty in the economy, job layoffs and cutbacks, many people are but one or two paychecks away from homelessness. Approximately 85% of the individuals and families receiving services through MSS fall below the poverty line.

Mercy Support Services is built on the premise, "A Hand Up, Not a Hand Out," guiding individuals and families from a temporary crisis to permanent self-sufficiency. Using a care coaching approach, MSS steers clients to housing, shelter, training programs, food, child care and other resources within our internal programs and related available resources.

Mercy's Self-Sufficiency Housing is designed to assist displaced families in Clay County in receiving housing and support while on their journey to becoming self-sufficient.

With the ongoing limitations in available workforce housing in Clay County, the challenge is great. Mercy Support is committed to meeting these needs as well as providing an abundance of preventive resources throughout our community via our volunteer Care Coaches and collaborations.

Mission statement

Mercy Support Services is a Christ Centered organization that serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency through an active network of compassionate-hearted people and organizations.

Statement of faith

Donor confidence score

Show donor confidence score details

Transparency grade


To understand our transparency grade, click here.

Financial efficiency ratings

Sector: Community Development

CategoryRatingOverall rankSector rank
Overall efficiency rating924 of 102272 of 82
Fund acquisition rating633 of 102548 of 82
Resource allocation rating790 of 102567 of 82
Asset utilization rating947 of 102269 of 82

Financial ratios

Funding ratiosSector median20202019201820172016
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
Operating ratiosSector median20202019201820172016
Program expense ratio Program expense ratio =
Program services /
Total expenses
Spending ratio Spending ratio =
Total expenses /
Total revenue
Program output ratio Program output ratio =
Program services /
Total revenue
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
Investing ratiosSector median20202019201820172016
Total asset turnover Total asset turnover =
Total expenses /
Total assets
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
Liquidity ratiosSector median20202019201820172016
Current ratio Current ratio =
Total current assets /
Total current liabilities
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
Solvency ratiosSector median20202019201820172016
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
Debt ratio Debt ratio =
Debt /
Total assets
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses


Balance sheet
Receivables, inventories, prepaids$33,883$134,723$177,899$26,706$7,472
Short-term investments$0$0$0$0$0
Other current assets$0$0$0$0$0
Total current assets$431,382$408,586$524,274$220,999$110,832
Long-term investments$0$0$0$0$0
Fixed assets$1,688,010$260,505$271,437$507,328$597,444
Other long-term assets$830$9,313$830$830$830
Total long-term assets$1,688,840$269,818$272,267$508,158$598,274
Total assets$2,120,222$678,404$796,541$729,157$709,106
Payables and accrued expenses$34,177$5,706$5,859$6,700$10,800
Other current liabilities$0$0$0$0$0
Total current liabilities$34,177$5,706$5,859$6,700$10,800
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$4,000$4,000$3,750$0$0
Total long-term liabilities$551,651$352,801$388,657$641,073$569,618
Total liabilities$585,828$358,507$394,516$647,773$580,418
Net assets20202019201820172016
Without donor restrictions$1,508,844$319,897$402,025($63,045)$128,688
With donor restrictions$25,550$0$0$144,429$0
Net assets$1,534,394$319,897$402,025$81,384$128,688
Revenues and expenses
Total contributions$1,788,839$353,684$339,613$261,073$195,589
Program service revenue$83,068$40,805$33,927$28,303$11,413
Membership dues$0$0$0$0$0
Investment income$399$349$369,783$80$51,256
Other revenue$0$0$0$0$0
Total other revenue$83,467$41,154$403,710$28,383$62,669
Total revenue$1,872,306$394,838$743,323$289,456$258,258
Program services$341,133$335,647$302,651$251,403$169,317
Management and general$54,021$39,521$42,812$20,420$28,355
Total expenses$535,981$476,966$422,682$336,760$223,050
Change in net assets20202019201820172016
Surplus (deficit)$1,336,325($82,128)$320,641($47,304)$35,208
Other changes in net assets$0$0$0$0$0
Total change in net assets$1,336,325($82,128)$320,641($47,304)$35,208


Patrick HaylePresident/CEO$60,771

Compensation data as of: 12/31/2020

Response from ministry

No response has been provided by this ministry.

The information below was provided to MinistryWatch by the ministry itself. It was last updated 7/22/2022. To update the information below, please email: [email protected]


To see a timeline of MSS' history, visit:

Program accomplishments