Mercy Support Services, Inc.

The information on this page was last updated 1/8/2024. If you see errors or omissions, please email: [email protected]


With over 10 years of service to the Clay County community, Mercy Support Services has cultivated a robust program and collaborative services to meet the needs of people in crisis. Our focus remains coordinating various components and services that are needed to transition people to self-sufficiency utilizing their own skills and abilities to care for themselves and their families. From the original efforts of eight faith-based organizations coming together to share information on how to serve our County's most vulnerable, Mercy Support Services has been at the center of increasing community awareness of those in need and how to use existing resources within our community to best serve these individuals and families.

Contact information

Mailing address:
Mercy Support Services, Inc.
P.O. Box 65160
Orange Park, FL 32065


Phone: 904-297-4052

Email: [email protected]

Organization details

EIN: 452580048

CEO/President: Mr. R. Patrick Hayle

Chairman: Bob Olson

Board size: 9

Founder: Eight faith-based organizations

Ruling year: 2012

Tax deductible: Yes

Fiscal year end: 12/31

Member of ECFA: No

Member of ECFA since:


Over 10.6% of Clay County's population falls below the poverty level or 1 in 9 people you may meet on the street is living in need of basic necessities and have no safety net when unexpected events occur, i.e. loss of a job, illness and accidents. Each person is not just a statistic but an individual with a personal story and need. By addressing these dire needs at the source MSS can help prevent the person or family from continuing on the downward spiral of poverty and help set them on the road to self-sufficiency. With the uncertainty in the economy, job layoffs and cutbacks, many people are but one or two paychecks away from homelessness. Approximately 85% of the individuals and families receiving services through MSS fall below the poverty line.

Mercy Support Services is built on the premise, "A Hand Up, Not a Hand Out," guiding individuals and families from a temporary crisis to permanent self-sufficiency. Using a care coaching approach, MSS steers clients to housing, shelter, training programs, food, child care and other resources within our internal programs and related available resources.

Mercy's Self-Sufficiency Housing is designed to assist displaced families in Clay County in receiving housing and support while on their journey to becoming self-sufficient.

With the ongoing limitations in available workforce housing in Clay County, the challenge is great. Mercy Support is committed to meeting these needs as well as providing an abundance of preventive resources throughout our community via our volunteer Care Coaches and collaborations.

Mission statement

Mercy Support Services is a Christ Centered organization that serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency through an active network of compassionate-hearted people and organizations.

Statement of faith

Donor confidence score

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Transparency grade


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Financial efficiency ratings

Sector: Pro-Life

CategoryRatingOverall rankSector rank
Overall efficiency rating1104 of 111331 of 31
Fund acquisition rating1009 of 111430 of 31
Resource allocation rating978 of 111427 of 31
Asset utilization rating1068 of 111331 of 31

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Balance sheet
Receivables, inventories, prepaids$28,811$27,889$33,883$134,723$177,899
Short-term investments$94,248$5,198$0$0$0
Other current assets$0$0$0$0$0
Total current assets$658,134$528,781$431,382$408,586$524,274
Long-term investments$0$0$0$0$0
Fixed assets$2,261,560$2,180,011$1,688,010$260,505$271,437
Other long-term assets$830$830$830$9,313$830
Total long-term assets$2,262,390$2,180,841$1,688,840$269,818$272,267
Total assets$2,920,524$2,709,622$2,120,222$678,404$796,541
Payables and accrued expenses$10,506$15,066$34,177$5,706$5,859
Other current liabilities$0$0$0$0$0
Total current liabilities$10,506$15,066$34,177$5,706$5,859
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$36,530$112,788$4,000$4,000$3,750
Total long-term liabilities$1,011,739$1,054,388$551,651$352,801$388,657
Total liabilities$1,022,245$1,069,454$585,828$358,507$394,516
Net assets20222021202020192018
Without donor restrictions$1,717,267$1,496,755$1,508,844$319,897$402,025
With donor restrictions$181,012$143,413$25,550$0$0
Net assets$1,898,279$1,640,168$1,534,394$319,897$402,025
Revenues and expenses
Total contributions$927,988$683,334$1,788,839$353,684$339,613
Program service revenue$93,759$88,851$83,068$40,805$33,927
Membership dues$0$0$0$0$0
Investment income($7,378)$820$399$349$369,783
Other revenue$0$0$0$0$0
Total other revenue$86,381$89,671$83,467$41,154$403,710
Total revenue$1,014,369$773,005$1,872,306$394,838$743,323
Program services$513,825$433,734$341,133$335,647$302,651
Management and general$43,268$42,170$54,021$39,521$42,812
Total expenses$756,259$694,392$535,981$476,966$422,682
Change in net assets20222021202020192018
Surplus (deficit)$258,110$78,613$1,336,325($82,128)$320,641
Other changes in net assets$0$0$0$0$0
Total change in net assets$258,110$78,613$1,336,325($82,128)$320,641


Patrick HayleExecutive Director/CEO$73,801

Compensation data as of: 12/31/2022

Response from ministry

No response has been provided by this ministry.

The information below was provided to MinistryWatch by the ministry itself. It was last updated 1/8/2024. To update the information below, please email: [email protected]


To see a timeline of MSS' history, visit:

Program accomplishments