Mercy Support Services, Inc. 
The information on this page was last updated 3/26/2025. If you see errors or omissions, please email: [email protected]
Summary
With over 10 years of service to the Clay County community, Mercy Support Services has cultivated a robust program and collaborative services to meet the needs of people in crisis. Our focus remains coordinating various components and services that are needed to transition people to self-sufficiency utilizing their own skills and abilities to care for themselves and their families. From the original efforts of eight faith-based organizations coming together to share information on how to serve our County's most vulnerable, Mercy Support Services has been at the center of increasing community awareness of those in need and how to use existing resources within our community to best serve these individuals and families.
Contact information
Mailing address:
Mercy Support Services, Inc.
P.O. Box 65160
Orange Park, FL 32065
Website: mercysupportservices.org
Phone: 904-297-4052
Email: [email protected]
Organization details
EIN: 452580048
CEO/President: Mr. R. Patrick Hayle
Chairman: Bob Olson
Board size: 9
Founder: Eight faith-based organizations
Ruling year: 2012
Tax deductible: Yes
Fiscal year end: 12/31
Member of ECFA: No
Member of ECFA since:
Purpose
Over 10.6% of Clay County's population falls below the poverty level or 1 in 9 people you may meet on the street is living in need of basic necessities and have no safety net when unexpected events occur, i.e. loss of a job, illness and accidents. Each person is not just a statistic but an individual with a personal story and need. By addressing these dire needs at the source MSS can help prevent the person or family from continuing on the downward spiral of poverty and help set them on the road to self-sufficiency. With the uncertainty in the economy, job layoffs and cutbacks, many people are but one or two paychecks away from homelessness. Approximately 85% of the individuals and families receiving services through MSS fall below the poverty line.
Mercy Support Services is built on the premise, "A Hand Up, Not a Hand Out," guiding individuals and families from a temporary crisis to permanent self-sufficiency. Using a care coaching approach, MSS steers clients to housing, shelter, training programs, food, child care and other resources within our internal programs and related available resources.
Mercy's Self-Sufficiency Housing is designed to assist displaced families in Clay County in receiving housing and support while on their journey to becoming self-sufficient.
With the ongoing limitations in available workforce housing in Clay County, the challenge is great. Mercy Support is committed to meeting these needs as well as providing an abundance of preventive resources throughout our community via our volunteer Care Coaches and collaborations.
Mission statement
Mercy Support Services is a Christ Centered organization that serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency through an active network of compassionate-hearted people and organizations.
Statement of faith
Donor confidence score
Transparency grade
D
To understand our transparency grade, click here.
Financial efficiency ratings
Sector: Community Development
| Category | Rating | Overall rank | Sector rank |
| Overall efficiency rating | | 1090 of 1117 | 103 of 108 |
| Fund acquisition rating | | 1059 of 1118 | 96 of 108 |
| Resource allocation rating | | 910 of 1118 | 86 of 108 |
| Asset utilization rating | | 997 of 1117 | 94 of 108 |
Financial ratios
| Funding ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Return on fundraising efforts Return on fundraising efforts = Fundraising expense / Total contributions | 8% | 18% | 21% | 32% | 8% | 29% |
Fundraising cost ratio Fundraising cost ratio = Fundraising expense / Total revenue | 5% | 15% | 20% | 28% | 8% | 26% |
Contributions reliance Contributions reliance = Total contributions / Total revenue | 90% | 80% | 91% | 88% | 96% | 90% |
Fundraising expense ratio Fundraising expense ratio = Fundraising expense / Total expenses | 5% | 19% | 26% | 31% | 26% | 21% |
Other revenue reliance Other revenue reliance = Total other revenue / Total revenue | 10% | 20% | 9% | 12% | 4% | 10% |
| Operating ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Program expense ratio Program expense ratio = Program services / Total expenses | 83% | 74% | 68% | 62% | 64% | 70% |
Spending ratio Spending ratio = Total expenses / Total revenue | 99% | 79% | 75% | 90% | 29% | 121% |
Program output ratio Program output ratio = Program services / Total revenue | 83% | 59% | 51% | 56% | 18% | 85% |
Savings ratio Savings ratio = Surplus (deficit) / Total revenue | 1% | 21% | 25% | 10% | 71% | -21% |
Reserve accumulation rate Reserve accumulation rate = Surplus (deficit) / Net assets | 1% | 14% | 14% | 5% | 87% | -26% |
General and admin ratio General and admin ratio = Management and general expense / Total expenses | 11% | 7% | 6% | 6% | 10% | 8% |
| Investing ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Total asset turnover Total asset turnover = Total expenses / Total assets | 0.94 | 0.36 | 0.26 | 0.26 | 0.25 | 0.70 |
Degree of long-term investment Degree of long-term investment = Total assets / Total current assets | 1.91 | 2.60 | 4.44 | 5.12 | 4.91 | 1.66 |
Current asset turnover Current asset turnover = Total expenses / Total current assets | 2.15 | 0.93 | 1.15 | 1.31 | 1.24 | 1.17 |
| Liquidity ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Current ratio Current ratio = Total current assets / Total current liabilities | 12.04 | 4.41 | 62.64 | 35.10 | 12.62 | 71.61 |
Current liabilities ratio Current liabilities ratio = Total current liabilities / Total current assets | 0.07 | 0.23 | 0.02 | 0.03 | 0.08 | 0.01 |
Liquid reserve level Liquid reserve level = (Total current assets - Total current liabilities) / (Total expenses / 12) | 5.06 | 9.96 | 10.28 | 8.88 | 8.89 | 10.14 |
| Solvency ratios | Sector median | 2023 | 2022 | 2021 | 2020 | 2019 |
Liabilities ratio Liabilities ratio = Total liabilities / Total assets | 11% | 32% | 35% | 39% | 28% | 53% |
Debt ratio Debt ratio = Debt / Total assets | 0% | 22% | 33% | 35% | 26% | 51% |
Reserve coverage ratio Reserve coverage ratio = Net assets / Total expenses | 83% | 189% | 251% | 236% | 286% | 67% |
Financials
| Balance sheet | |||||
| Assets | 2023 | 2022 | 2021 | 2020 | 2019 |
| Cash | $1,006,572 | $535,075 | $495,694 | $397,499 | $273,863 |
| Receivables, inventories, prepaids | $251,172 | $28,811 | $27,889 | $33,883 | $134,723 |
| Short-term investments | $28 | $94,248 | $5,198 | $0 | $0 |
| Other current assets | $0 | $0 | $0 | $0 | $0 |
| Total current assets | $1,257,772 | $658,134 | $528,781 | $431,382 | $408,586 |
| Long-term investments | $0 | $0 | $0 | $0 | $0 |
| Fixed assets | $2,008,962 | $2,261,560 | $2,180,011 | $1,688,010 | $260,505 |
| Other long-term assets | $830 | $830 | $830 | $830 | $9,313 |
| Total long-term assets | $2,009,792 | $2,262,390 | $2,180,841 | $1,688,840 | $269,818 |
| Total assets | $3,267,564 | $2,920,524 | $2,709,622 | $2,120,222 | $678,404 |
| Liabilities | 2023 | 2022 | 2021 | 2020 | 2019 |
| Payables and accrued expenses | $23,768 | $10,506 | $15,066 | $34,177 | $5,706 |
| Other current liabilities | $261,710 | $0 | $0 | $0 | $0 |
| Total current liabilities | $285,478 | $10,506 | $15,066 | $34,177 | $5,706 |
| Debt | $705,800 | $975,209 | $941,600 | $547,651 | $348,801 |
| Due to (from) affiliates | $0 | $0 | $0 | $0 | $0 |
| Other long-term liabilities | $62,818 | $36,530 | $112,788 | $4,000 | $4,000 |
| Total long-term liabilities | $768,618 | $1,011,739 | $1,054,388 | $551,651 | $352,801 |
| Total liabilities | $1,054,096 | $1,022,245 | $1,069,454 | $585,828 | $358,507 |
| Net assets | 2023 | 2022 | 2021 | 2020 | 2019 |
| Without donor restrictions | $1,713,004 | $1,717,267 | $1,496,755 | $1,508,844 | $319,897 |
| With donor restrictions | $500,464 | $181,012 | $143,413 | $25,550 | $0 |
| Net assets | $2,213,468 | $1,898,279 | $1,640,168 | $1,534,394 | $319,897 |
| Revenues and expenses | |||||
| Revenue | 2023 | 2022 | 2021 | 2020 | 2019 |
| Total contributions | $1,191,260 | $927,988 | $683,334 | $1,788,839 | $353,684 |
| Program service revenue | $155,953 | $93,759 | $88,851 | $83,068 | $40,805 |
| Membership dues | $0 | $0 | $0 | $0 | $0 |
| Investment income | $139,878 | ($7,378) | $820 | $399 | $349 |
| Other revenue | $0 | $0 | $0 | $0 | $0 |
| Total other revenue | $295,831 | $86,381 | $89,671 | $83,467 | $41,154 |
| Total revenue | $1,487,091 | $1,014,369 | $773,005 | $1,872,306 | $394,838 |
| Expenses | 2023 | 2022 | 2021 | 2020 | 2019 |
| Program services | $870,940 | $513,825 | $433,734 | $341,133 | $335,647 |
| Management and general | $83,222 | $43,268 | $42,170 | $54,021 | $39,521 |
| Fundraising | $217,740 | $199,166 | $218,488 | $140,827 | $101,798 |
| Total expenses | $1,171,902 | $756,259 | $694,392 | $535,981 | $476,966 |
| Change in net assets | 2023 | 2022 | 2021 | 2020 | 2019 |
| Surplus (deficit) | $315,189 | $258,110 | $78,613 | $1,336,325 | ($82,128) |
| Other changes in net assets | $0 | $0 | $0 | $0 | $0 |
| Total change in net assets | $315,189 | $258,110 | $78,613 | $1,336,325 | ($82,128) |
Compensation
| Name | Title | Compensation |
| Patrick Hayle | Executive Director/CEO | $73,001 |
Compensation data as of: 12/31/2023
Response from ministry
No response has been provided by this ministry.
The information below was provided to MinistryWatch by the ministry itself. It was last updated 3/26/2025. To update the information below, please email: [email protected]
History
To see a timeline of MSS' history, visit: mercysupportservices.org/about-us/mercy-history-timeline/