Mercy Community Healthcare 
The information on this page was last updated 3/26/2025. If you see errors or omissions, please email: [email protected]
Summary
We provide quality, integrated healthcare for all ages. This includes primary care such as well and sick visits, behavioral and mental health services like counseling and psychiatry, chronic disease management and care coordination, which includes assistance finding medical specialists and access to social services and basic needs. We offer a sliding scale, self-pay program to assist the uninsured and underinsured. Our staff opens their hearts to every patient and family, and we are committed to treating the whole person - body, mind and spirit. From shots to wellness checks to counseling, Mercy makes long-term, lasting health more possible than ever.
Mercy Community Healthcare receives HHS funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
Mercy Community Healthcare is insured by the Federal Tort Claims Act.
We provide quality, integrated healthcare for all ages with a focus on the underserved. This includes primary care, behavioral and mental health services like counseling and psychiatry, chronic disease management and care coordination, which includes assistance finding medical specialists and access to social services and basic needs. We offer a sliding scale, self-pay program to assist the uninsured and underinsured. Our staff opens their hearts to every patient and family. We believe in integrated care - body, mind and spirit. Mercy makes long-term, lasting health more possible than ever.
Contact information
Mailing address:
Mercy Community Healthcare
1113 Murfreesboro Rd
Suite 319
Franklin, TN 37064
Website: mercytn.org
Phone: 6157900567
Email: [email protected]
Organization details
EIN: 621781969
CEO/President: Cindy Siler
Chairman: Valerie Wilson
Board size: 14
Founder: Dr. Tim Henschel
Ruling year: 1999
Tax deductible: Yes
Fiscal year end: 06/30
Member of ECFA: Yes
Member of ECFA since: 2008
Purpose
We are Christ-centered and prayer-driven.
Our priority is to share the love of Christ and give glory to God for the ability to provide a "healthcare hug" to anyone who walks through our doors.
We provide healthcare services to everyone regardless of ability to pay.
We provide compassionate, convenient and comprehensive services to our patients.
Mission statement
Mercy Community Healthcare exists to reflect the love and compassion of Jesus Christ by providing excellent healthcare for ALL and support to their families.
Statement of faith
Donor confidence score
Transparency grade
A
To understand our transparency grade, click here.
Financial efficiency ratings
Sector: Community Development
| Category | Rating | Overall rank | Sector rank |
| Overall efficiency rating | | 1060 of 1117 | 96 of 108 |
| Fund acquisition rating | | 829 of 1118 | 68 of 108 |
| Resource allocation rating | | 1056 of 1118 | 98 of 108 |
| Asset utilization rating | | 915 of 1117 | 87 of 108 |
According to the organization's Form 990, it received $2,749,210 in government grants in 2024.
Financial ratios
| Funding ratios | Sector median | 2024 | 2023 | 2022 | 2021 | 2020 |
Return on fundraising efforts Return on fundraising efforts = Fundraising expense / Total contributions | 8% | 17% | 18% | 12% | 7% | 9% |
Fundraising cost ratio Fundraising cost ratio = Fundraising expense / Total revenue | 5% | 5% | 6% | 5% | 3% | 3% |
Contributions reliance Contributions reliance = Total contributions / Total revenue | 90% | 28% | 33% | 38% | 42% | 31% |
Fundraising expense ratio Fundraising expense ratio = Fundraising expense / Total expenses | 5% | 5% | 7% | 6% | 4% | 3% |
Other revenue reliance Other revenue reliance = Total other revenue / Total revenue | 10% | 72% | 67% | 62% | 58% | 69% |
| Operating ratios | Sector median | 2024 | 2023 | 2022 | 2021 | 2020 |
Program expense ratio Program expense ratio = Program services / Total expenses | 83% | 70% | 71% | 70% | 74% | 79% |
Spending ratio Spending ratio = Total expenses / Total revenue | 99% | 105% | 87% | 79% | 70% | 89% |
Program output ratio Program output ratio = Program services / Total revenue | 83% | 73% | 61% | 56% | 52% | 70% |
Savings ratio Savings ratio = Surplus (deficit) / Total revenue | 1% | -5% | 13% | 21% | 30% | 11% |
Reserve accumulation rate Reserve accumulation rate = Surplus (deficit) / Net assets | 1% | -6% | 17% | 31% | 57% | 39% |
General and admin ratio General and admin ratio = Management and general expense / Total expenses | 11% | 26% | 23% | 24% | 22% | 18% |
| Investing ratios | Sector median | 2024 | 2023 | 2022 | 2021 | 2020 |
Total asset turnover Total asset turnover = Total expenses / Total assets | 0.94 | 0.75 | 0.71 | 1.02 | 1.21 | 1.62 |
Degree of long-term investment Degree of long-term investment = Total assets / Total current assets | 1.91 | 3.84 | 2.31 | 1.67 | 1.15 | 1.17 |
Current asset turnover Current asset turnover = Total expenses / Total current assets | 2.15 | 2.89 | 1.64 | 1.70 | 1.40 | 1.90 |
| Liquidity ratios | Sector median | 2024 | 2023 | 2022 | 2021 | 2020 |
Current ratio Current ratio = Total current assets / Total current liabilities | 12.04 | 8.41 | 6.87 | 4.82 | 8.25 | 1.85 |
Current liabilities ratio Current liabilities ratio = Total current liabilities / Total current assets | 0.07 | 0.12 | 0.15 | 0.21 | 0.12 | 0.54 |
Liquid reserve level Liquid reserve level = (Total current assets - Total current liabilities) / (Total expenses / 12) | 5.06 | 3.65 | 6.25 | 5.59 | 7.56 | 2.89 |
| Solvency ratios | Sector median | 2024 | 2023 | 2022 | 2021 | 2020 |
Liabilities ratio Liabilities ratio = Total liabilities / Total assets | 11% | 41% | 34% | 12% | 11% | 47% |
Debt ratio Debt ratio = Debt / Total assets | 0% | 38% | 28% | 0% | 0% | 0% |
Reserve coverage ratio Reserve coverage ratio = Net assets / Total expenses | 83% | 78% | 93% | 86% | 73% | 33% |
Financials
| Balance sheet | |||||
| Assets | 2024 | 2023 | 2022 | 2021 | 2020 |
| Cash | $1,152,538 | $5,826,976 | $4,912,768 | $5,685,745 | $3,954,606 |
| Receivables, inventories, prepaids | $4,435,366 | $3,017,656 | $2,735,692 | $2,332,655 | $1,677,547 |
| Short-term investments | $0 | $0 | $0 | $0 | $0 |
| Other current assets | $0 | $0 | $0 | $0 | $0 |
| Total current assets | $5,587,904 | $8,844,632 | $7,648,460 | $8,018,400 | $5,632,153 |
| Long-term investments | $0 | $0 | $0 | $0 | $0 |
| Fixed assets | $15,894,357 | $11,617,353 | $5,111,993 | $1,195,970 | $978,861 |
| Other long-term assets | $1,015 | $8,115 | $8,115 | $8,115 | $4,115 |
| Total long-term assets | $15,895,372 | $11,625,468 | $5,120,108 | $1,204,085 | $982,976 |
| Total assets | $21,483,276 | $20,470,100 | $12,768,568 | $9,222,485 | $6,615,129 |
| Liabilities | 2024 | 2023 | 2022 | 2021 | 2020 |
| Payables and accrued expenses | $633,145 | $1,274,315 | $1,578,166 | $924,870 | $850,925 |
| Other current liabilities | $31,659 | $13,347 | $8,820 | $47,106 | $2,197,238 |
| Total current liabilities | $664,804 | $1,287,662 | $1,586,986 | $971,976 | $3,048,163 |
| Debt | $8,203,510 | $5,763,697 | $0 | $0 | $0 |
| Due to (from) affiliates | $0 | $0 | $0 | $0 | $0 |
| Other long-term liabilities | $0 | $0 | $8,675 | $43,373 | $78,072 |
| Total long-term liabilities | $8,203,510 | $5,763,697 | $8,675 | $43,373 | $78,072 |
| Total liabilities | $8,868,314 | $7,051,359 | $1,595,661 | $1,015,349 | $3,126,235 |
| Net assets | 2024 | 2023 | 2022 | 2021 | 2020 |
| Without donor restrictions | $12,166,256 | $12,978,709 | $10,990,917 | $8,157,136 | $3,438,894 |
| With donor restrictions | $448,706 | $440,032 | $181,990 | $50,000 | $50,000 |
| Net assets | $12,614,962 | $13,418,741 | $11,172,907 | $8,207,136 | $3,488,894 |
| Revenues and expenses | |||||
| Revenue | 2024 | 2023 | 2022 | 2021 | 2020 |
| Total contributions | $4,370,341 | $5,510,021 | $6,274,916 | $6,637,682 | $3,743,034 |
| Program service revenue | $11,314,230 | $10,986,645 | $10,103,572 | $9,211,794 | $8,239,307 |
| Membership dues | $0 | $0 | $0 | $0 | $0 |
| Investment income | ($353,396) | $79,318 | $16,724 | $0 | $0 |
| Other revenue | $37,321 | $171,216 | $117,641 | $58,085 | $107,458 |
| Total other revenue | $10,998,155 | $11,237,179 | $10,237,937 | $9,269,879 | $8,346,765 |
| Total revenue | $15,368,496 | $16,747,200 | $16,512,853 | $15,907,561 | $12,089,799 |
| Expenses | 2024 | 2023 | 2022 | 2021 | 2020 |
| Program services | $11,256,782 | $10,231,470 | $9,175,506 | $8,267,048 | $8,438,643 |
| Management and general | $4,152,437 | $3,289,505 | $3,060,889 | $2,456,096 | $1,952,730 |
| Fundraising | $763,056 | $980,391 | $779,709 | $466,175 | $322,903 |
| Total expenses | $16,172,275 | $14,501,366 | $13,016,104 | $11,189,319 | $10,714,276 |
| Change in net assets | 2024 | 2023 | 2022 | 2021 | 2020 |
| Surplus (deficit) | ($803,779) | $2,245,834 | $3,496,749 | $4,718,242 | $1,375,523 |
| Other changes in net assets | $0 | $0 | $0 | $0 | $0 |
| Total change in net assets | ($803,779) | $2,245,834 | $3,496,749 | $4,718,242 | $1,375,523 |
Compensation
| Name | Title | Compensation |
| William Gibson | CMO | $308,945 |
| Jeffrey Bocchiocchio | Pediatrician | $190,528 |
| Mildred Franco-Chen | Pediatrician | $178,839 |
| Alexander Brunner | Physician | $175,675 |
| Cindy Siler | CEO | $167,469 |
| Sherry Siarezi | Women's Health Specialist | $162,597 |
| Anne Fottrell | Pschiatrist | $146,636 |
| Rhonda Sizemore | CFO | $139,164 |
| Dorothy Bullard | CAO | $112,347 |
| Alyssa Nance | COO | $104,622 |
Compensation data as of: 6/30/2024
Response from ministry
No response has been provided by this ministry.
The information below was provided to MinistryWatch by the ministry itself. It was last updated 3/26/2025. To update the information below, please email: [email protected]
History
In 1998, after completing his pediatric residency at Vanderbilt Children's Hospital, Dr. Tim Henschel felt called to provide pediatric care to children in Williamson County who could not conveniently access medical care because of their lack of insurance or TennCare (Medicaid) coverage.
After several months of planning and discussion, Mercy Children's Clinic was created out of the belief that local businesses, churches and individuals - and not solely the government - should help shoulder the burden for providing care for these children.
Incorporated as a Tennessee not-for-profit in April of 1999, Mercy Children's Clinic began seeing patients later that year under the leadership of Dr. Henschel as CEO and Chief Medical Director. The clinic operated in a small house on Ninth Avenue in the heart of downtown Franklin, which was donated by a group of Franklin business leaders. With the vision of providing quality healthcare to any child who needs it, Mercy Children's Clinic impacted the lives of thousands of Middle Tennessee families.
In 2006, Mercy added mental health and social services, enabling the organization to provide even more comprehensive, integrated care for children. Two years later, the Chronic Care Medical Home was established to ensure the proper management of the care plans of our patients inside and outside of Mercy. Hundreds of Mercy's patients must see anywhere from two to 12 (or more) specialists in order to receive the care they need. Through the Chronic Care Medical Home, Mercy was able to serve as the "general contractor" for each of these patients.
The school-based counseling program began in 2008 at New Hope Academy. Over the years this program has expanded, and during the 2019-2020 school year Mercy counselors are in 31 schools in Williamson and Marshall counties.
In 2009, Mercy moved into a new facility in Williamson Square on Murfreesboro Road in Franklin. Not only was this new space three times larger than the small house the organization started in, but the entire clinic is furnished through generous donations from the community.
Care coordination and case management services began in 2011. Now housed in the Patient & Family Support Center, care navigators help families with unmet medical and social service needs including translator services, referrals, sub-specialist appointments and assistance with basic needs. Many of our care coordination staff are bi-lingual, and Certified Application Counselors and nurses.
Mercy was awarded a grant from the Department of Health and Human Services designating it as a Federally Qualified Health Center in June 2012, and in 2013, Mercy began providing comprehensive healthcare services to adults while maintaining its mission. As a result of this additional area of focus, Mercy Children's Clinic transitioned to Mercy Community Healthcare.
In 2015, Mercy underwent extensive growth and expanded into three suites within the Williamson Square Center - the Health Center, the Patient & Family Support Center (care coordination), and the Counseling Center.
Mercy opened a community health center expansion site at the Greater First Baptist Church in Lewisburg in 2017, and in 2019 moved into permanent space at 122 E. Commerce Street, just off the square in Lewisburg. At this site, both primary care and counseling services are offered to children and adults.
Today, Mercy continues the same mission on which it was founded - to reflect the love and compassion of Jesus Christ by providing excellent healthcare for ALL and support to their families - and in 2020, it was the medical home for approximately over 11,000 unique patients. Mercy continues to provide quality, integrated services to everyone - adults and children, insured and uninsured - throughout Middle Tennessee and serves the physical, emotional and spiritual well-being of each patient.