Town and Country

The information on this page was last updated 3/28/2024. If you see errors or omissions, please email: [email protected]


Summary

Town & Country is a nonprofit Life Plan Community for people 62+ that offers active independent living, assisted living, five star-rated skilled nursing and short-term rehabilitation care. And to complete our circle care, we just opened Grace Gardens, a brand-new memory care community. We are proud to have been recognized again in 2022 with a 5-STAR rating. We are the ONLY free-standing skilled nursing facility in Orange County with 5-stars in every category.

Located in a walkable neighborhood in central Orange County, Town & Country delivers a vibrant lifestyle in a picture-perfect garden setting. Whether taking your dog for a stroll, sipping tea by the reflecting pool or golfing on the putting green, you'll find an abundance of opportunities and activities right where you live.

For almost 50 years, this beautiful community has been exemplary at delivering a top-quality living environment at an excellent value. We live to embody Christian values in our intent and actions, while respecting and supporting people of all faiths.


Contact information

Mailing address:
Town and Country
555 E. Memory Lane
Santa Ana, CA 92706

Website: tcmanor.com

Phone: 714-547-7581

Email: [email protected]


Organization details

EIN: 951685807

CEO/President: Mr. Rob Goerzen

Chairman: Miles Reese

Board size: 10

Founder: Jennie Suppes

Ruling year: 1953

Tax deductible: Yes

Fiscal year end: 06/30

Member of ECFA: Yes

Member of ECFA since: 1988


Purpose

As a non-profit organization, Town & Country puts profits back into the community to provide a high standard of care, better programming, and beautiful amenities for our residents. Integrity and a strong moral compass grounded on Christian values guide our decisions in business, finance and care.

We are a licensed Life Plan community, also known as a Continuing Care Retirement Community (CCRC) by the State of California and offer independent living, assisted living, skilled nursing and rehabilitation all in one building. Our brand-new Grace Gardens Memory Care community is now open and we're accepting up to 88 residents with dementia or Alzheimer's for four separate neighborhoods.


Mission statement

To demonstrate the care, love and hope of Jesus Christ to senior adults.


Statement of faith

Donor confidence score

Show donor confidence score details

Transparency grade

A

To understand our transparency grade, click here.


Financial efficiency ratings

Sector: Community Development

CategoryRatingOverall rankSector rank
Overall efficiency rating590 of 111062 of 121
Fund acquisition rating571 of 111151 of 121
Resource allocation rating163 of 111135 of 121
Asset utilization rating981 of 1110104 of 121

Financial ratios

Funding ratiosSector median20232022202120202019
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
7%61%0%0%3%74%
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
5%1%0%0%0%0%
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
92%1%10%13%5%0%
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
6%0%0%0%0%0%
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
8%99%90%87%95%100%
 
Operating ratiosSector median20232022202120202019
Program expense ratio Program expense ratio =
Program services /
Total expenses
82%87%86%85%88%88%
Spending ratio Spending ratio =
Total expenses /
Total revenue
97%107%105%87%93%93%
Program output ratio Program output ratio =
Program services /
Total revenue
77%93%90%74%82%82%
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
3%-7%-5%13%7%7%
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
3%-10%-7%12%8%8%
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
11%13%14%15%12%12%
 
Investing ratiosSector median20232022202120202019
Total asset turnover Total asset turnover =
Total expenses /
Total assets
0.860.470.410.270.300.32
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
1.762.722.652.221.461.32
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
1.791.281.100.590.440.43
 
Liquidity ratiosSector median20232022202120202019
Current ratio Current ratio =
Total current assets /
Total current liabilities
13.925.836.594.6711.1928.93
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
0.070.170.150.210.090.03
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
6.047.759.2815.9324.8327.23
 
Solvency ratiosSector median20232022202120202019
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
10%69%68%68%70%70%
Debt ratio Debt ratio =
Debt /
Total assets
0%63%62%55%61%67%
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses
100%65%77%122%98%93%

Financials

Balance sheet
 
Assets20232022202120202019
Cash$5,733,090$6,960,237$15,781,045$31,388,312$37,798,199
Receivables, inventories, prepaids$2,528,827$2,406,182$2,333,797$1,377,307$1,967,678
Short-term investments$14,115,422$14,352,000$14,658,214$13,110,540$6,788,255
Other current assets$0$0$0$0$0
Total current assets$22,377,339$23,718,419$32,773,056$45,876,159$46,554,132
Long-term investments$0$0$795,423$1,196,538$1,514,291
Fixed assets$35,911,945$36,559,897$36,474,352$17,020,717$10,414,797
Other long-term assets$2,489,500$2,678,193$2,740,037$2,961,636$2,898,062
Total long-term assets$38,401,445$39,238,090$40,009,812$21,178,891$14,827,150
Total assets$60,778,784$62,956,509$72,782,868$67,055,050$61,381,282
 
Liabilities20232022202120202019
Payables and accrued expenses$3,507,348$3,232,077$6,425,757$3,707,353$1,246,356
Other current liabilities$330,993$367,937$596,800$393,715$362,659
Total current liabilities$3,838,341$3,600,014$7,022,557$4,101,068$1,609,015
Debt$38,118,839$39,123,335$40,109,748$40,816,395$41,414,649
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$64,442$131,900$2,000,769$2,275,237$7,000
Total long-term liabilities$38,183,281$39,255,235$42,110,517$43,091,632$41,421,649
Total liabilities$42,021,622$42,855,249$49,133,074$47,192,700$43,030,664
 
Net assets20232022202120202019
Without donor restrictions$18,357,887$19,717,597$23,256,080$19,522,367$18,110,635
With donor restrictions$399,275$383,663$393,714$339,983$239,983
Net assets$18,757,162$20,101,260$23,649,794$19,862,350$18,350,618
 
Revenues and expenses
 
Revenue20232022202120202019
Total contributions$228,840$2,522,156$2,849,778$1,177,174$58,030
Program service revenue$25,970,074$21,500,389$17,726,070$19,946,276$20,798,195
Membership dues$0$0$0$0$0
Investment income$493,719$615,462$1,758,548$599,332$322,034
Other revenue$90,740$54,130$20,226$39,500$35,827
Total other revenue$26,554,533$22,169,981$19,504,844$20,585,108$21,156,056
Total revenue$26,783,373$24,692,137$22,354,622$21,762,282$21,214,086
 
Expenses20232022202120202019
Program services$24,847,359$22,245,575$16,534,951$17,820,599$17,435,824
Management and general$3,727,695$3,752,722$2,863,741$2,335,433$2,328,157
Fundraising$139,693$7,946$421$29,567$43,091
Total expenses$28,714,747$26,006,243$19,399,113$20,185,599$19,807,072
 
Change in net assets20232022202120202019
Surplus (deficit)($1,931,374)($1,314,106)$2,955,509$1,576,683$1,407,014
Other changes in net assets$0$0$0$0$0
Total change in net assets($1,931,374)($1,314,106)$2,955,509$1,576,683$1,407,014

Compensation

NameTitleCompensation
Robert GoerzenCEO/President$390,304
Gina KolbCFO$286,720
Joe Lamendola ViceChairman/Board of Directors$255,115
Mi Ran MelendezDirector of Nursing$210,938
Clarissa BacaAdmission Director$190,318
Marissa PreciadoSkilled Nursing Administrator$182,529
Ken BaldesBoard of Directors$172,189
Elizabeth WhiteHuman Resources Director$158,640
Stephanie JukicIl Al Mc Director$153,810

Compensation data as of: 6/30/2023


Response from ministry

No response has been provided by this ministry.


The information below was provided to MinistryWatch by the ministry itself. It was last updated 3/28/2024. To update the information below, please email: [email protected]


History

Town & Country began with the vision of Mrs. Jennie Suppes, who prayed for a miracle after feeling called to build a furlough home for missionaries in Glendale, CA. However, she had very few resources and no financial means to pay for her vision. When oil was unexpectedly discovered on property that Mrs. Suppes owned, her vision was realized.

Interestingly, the amount she prayed for in order to build the Glendale Missionary Colony was the exact amount of the oil that pumped from her land before the well went dry!

By 1970, the property in Glendale, which included a 45-bed skilled nursing facility, had outgrown its ability to expand. A 8.5-acre property was purchased as the future home of Town & Country Manor. Over the next 25 years, Town & Country expanded it offerings, upgraded its programming, and elevated its skilled nursing and rehabilitation care to help its Independent and Assisted Living residents to live well and be well cared for.

View a complete article here: https://www.tcmanor.com/wp-content/uploads/2020/09/Town-Country-History.pdf


Program accomplishments


Needs