Town and Country

The information on this page was last updated 3/28/2024. If you see errors or omissions, please email: [email protected]


Summary

Town & Country is a nonprofit Life Plan Community for people 62+ that offers active independent living, assisted living, five star-rated skilled nursing and short-term rehabilitation care. And to complete our circle care, we just opened Grace Gardens, a brand-new memory care community. We are proud to have been recognized again in 2022 with a 5-STAR rating. We are the ONLY free-standing skilled nursing facility in Orange County with 5-stars in every category.

Located in a walkable neighborhood in central Orange County, Town & Country delivers a vibrant lifestyle in a picture-perfect garden setting. Whether taking your dog for a stroll, sipping tea by the reflecting pool or golfing on the putting green, you'll find an abundance of opportunities and activities right where you live.

For almost 50 years, this beautiful community has been exemplary at delivering a top-quality living environment at an excellent value. We live to embody Christian values in our intent and actions, while respecting and supporting people of all faiths.


Contact information

Mailing address:
Town and Country
555 E. Memory Lane
Santa Ana, CA 92706

Website: tcmanor.com

Phone: 714-547-7581

Email: [email protected]


Organization details

EIN: 951685807

CEO/President: Mr. Rob Goerzen

Chairman: Miles Reese

Board size: 10

Founder: Jennie Suppes

Ruling year: 1953

Tax deductible: Yes

Fiscal year end: 06/30

Member of ECFA: Yes

Member of ECFA since: 1988


Purpose

As a non-profit organization, Town & Country puts profits back into the community to provide a high standard of care, better programming, and beautiful amenities for our residents. Integrity and a strong moral compass grounded on Christian values guide our decisions in business, finance and care.

We are a licensed Life Plan community, also known as a Continuing Care Retirement Community (CCRC) by the State of California and offer independent living, assisted living, skilled nursing and rehabilitation all in one building. Our brand-new Grace Gardens Memory Care community is now open and we're accepting up to 88 residents with dementia or Alzheimer's for four separate neighborhoods.


Mission statement

To demonstrate the care, love and hope of Jesus Christ to senior adults.


Statement of faith

Donor confidence score

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Transparency grade

A

To understand our transparency grade, click here.


Financial efficiency ratings

Sector: Community Development

CategoryRatingOverall rankSector rank
Overall efficiency rating668 of 111858 of 108
Fund acquisition rating572 of 111946 of 108
Resource allocation rating329 of 111928 of 108
Asset utilization rating944 of 111889 of 108

Financial ratios

Funding ratiosSector median20242023202220212020
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
8%101%61%0%0%3%
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
5%1%1%0%0%0%
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
90%1%1%10%13%5%
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
5%1%0%0%0%0%
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
10%99%99%90%87%95%
 
Operating ratiosSector median20242023202220212020
Program expense ratio Program expense ratio =
Program services /
Total expenses
83%88%87%86%85%88%
Spending ratio Spending ratio =
Total expenses /
Total revenue
99%104%107%105%87%93%
Program output ratio Program output ratio =
Program services /
Total revenue
83%91%93%90%74%82%
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
1%-4%-7%-5%13%7%
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
1%-6%-10%-7%12%8%
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
11%12%13%14%15%12%
 
Investing ratiosSector median20242023202220212020
Total asset turnover Total asset turnover =
Total expenses /
Total assets
0.940.520.470.410.270.30
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
1.912.622.722.652.221.46
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
2.151.361.281.100.590.44
 
Liquidity ratiosSector median20242023202220212020
Current ratio Current ratio =
Total current assets /
Total current liabilities
12.045.805.836.594.6711.19
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
0.070.170.170.150.210.09
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
5.067.327.759.2815.9324.83
 
Solvency ratiosSector median20242023202220212020
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
11%68%69%68%68%70%
Debt ratio Debt ratio =
Debt /
Total assets
0%61%63%62%55%61%
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses
83%62%65%77%122%98%

Financials

Balance sheet
 
Assets20242023202220212020
Cash$5,165,559$5,733,090$6,960,237$15,781,045$31,388,312
Receivables, inventories, prepaids$2,416,204$2,528,827$2,406,182$2,333,797$1,377,307
Short-term investments$15,504,204$14,115,422$14,352,000$14,658,214$13,110,540
Other current assets$0$0$0$0$0
Total current assets$23,085,967$22,377,339$23,718,419$32,773,056$45,876,159
Long-term investments$0$0$0$795,423$1,196,538
Fixed assets$34,975,274$35,911,945$36,559,897$36,474,352$17,020,717
Other long-term assets$2,323,814$2,489,500$2,678,193$2,740,037$2,961,636
Total long-term assets$37,299,088$38,401,445$39,238,090$40,009,812$21,178,891
Total assets$60,385,055$60,778,784$62,956,509$72,782,868$67,055,050
 
Liabilities20242023202220212020
Payables and accrued expenses$3,697,357$3,507,348$3,232,077$6,425,757$3,707,353
Other current liabilities$280,915$330,993$367,937$596,800$393,715
Total current liabilities$3,978,272$3,838,341$3,600,014$7,022,557$4,101,068
Debt$37,096,532$38,118,839$39,123,335$40,109,748$40,816,395
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$31,659$64,442$131,900$2,000,769$2,275,237
Total long-term liabilities$37,128,191$38,183,281$39,255,235$42,110,517$43,091,632
Total liabilities$41,106,463$42,021,622$42,855,249$49,133,074$47,192,700
 
Net assets20242023202220212020
Without donor restrictions$18,997,101$18,357,887$19,717,597$23,256,080$19,522,367
With donor restrictions$281,491$399,275$383,663$393,714$339,983
Net assets$19,278,592$18,757,162$20,101,260$23,649,794$19,862,350
 
Revenues and expenses
 
Revenue20242023202220212020
Total contributions$179,105$228,840$2,522,156$2,849,778$1,177,174
Program service revenue$29,820,700$25,970,074$21,500,389$17,726,070$19,946,276
Membership dues$0$0$0$0$0
Investment income$154,163$493,719$615,462$1,758,548$599,332
Other revenue$56,170$90,740$54,130$20,226$39,500
Total other revenue$30,031,033$26,554,533$22,169,981$19,504,844$20,585,108
Total revenue$30,210,138$26,783,373$24,692,137$22,354,622$21,762,282
 
Expenses20242023202220212020
Program services$27,430,494$24,847,359$22,245,575$16,534,951$17,820,599
Management and general$3,702,927$3,727,695$3,752,722$2,863,741$2,335,433
Fundraising$180,643$139,693$7,946$421$29,567
Total expenses$31,314,064$28,714,747$26,006,243$19,399,113$20,185,599
 
Change in net assets20242023202220212020
Surplus (deficit)($1,103,926)($1,931,374)($1,314,106)$2,955,509$1,576,683
Other changes in net assets$0$0$0$0$0
Total change in net assets($1,103,926)($1,931,374)($1,314,106)$2,955,509$1,576,683

Compensation

NameTitleCompensation
Robert GoerzenCEO/President$339,493
Gina KolbCFO$274,561
Joe LamendolaChairman$263,428
Clarissa BacaAdmission Director$221,225
Stephanie JukicIl Al Mc Director$220,557
Mi Ran MelendezDirector of Nursing$212,691
Elizabeth WhiteHuman Resources Director$210,083
Ken BaldesBoard of Directors$202,199
Marissa PreciadoSkilled Nursing Administrator$191,838

Compensation data as of: 6/30/2024


Response from ministry

No response has been provided by this ministry.


The information below was provided to MinistryWatch by the ministry itself. It was last updated 3/28/2024. To update the information below, please email: [email protected]


History

Town & Country began with the vision of Mrs. Jennie Suppes, who prayed for a miracle after feeling called to build a furlough home for missionaries in Glendale, CA. However, she had very few resources and no financial means to pay for her vision. When oil was unexpectedly discovered on property that Mrs. Suppes owned, her vision was realized.

Interestingly, the amount she prayed for in order to build the Glendale Missionary Colony was the exact amount of the oil that pumped from her land before the well went dry!

By 1970, the property in Glendale, which included a 45-bed skilled nursing facility, had outgrown its ability to expand. A 8.5-acre property was purchased as the future home of Town & Country Manor. Over the next 25 years, Town & Country expanded it offerings, upgraded its programming, and elevated its skilled nursing and rehabilitation care to help its Independent and Assisted Living residents to live well and be well cared for.

View a complete article here: https://www.tcmanor.com/wp-content/uploads/2020/09/Town-Country-History.pdf


Program accomplishments


Needs