Town and Country Manor

The information in this column was provided to MinistryWatch by the ministry itself. It was last updated 12/29/2021. To update the information in this column, please email: info@ministrywatch.com


Summary

Town & Country is a faith-based, non-profit senior living community located in the heart of Orange County. We are a licensed Life Plan community, also known as a Continuing Care Retirement Community (CCRC) by the State of California and offer independent living, assisted living, skilled nursing and rehabilitation all in one building. In Summer 2021, our Grace Garden's Memory Care community will open to serve 88 residents with one of the largest secure outdoor garden patios in Orange County. The breadth of services allows Town & Country to meet the ever-changing needs of our residents and Orange County all on a single campus.


Contact information

Mailing address:
Town and Country Manor
555 E. Memory Lane
Santa Ana, CA 92706

Website: tcmanor.com

Phone: 714-547-7581

Email: info@tcmanor.com


Organization details

EIN: 951685807

CEO/President: Dirk Dewolfe

Chairman:

Board size: 0

Founder: Mrs. Jennie Suppes

Ruling year: 1953

Tax deductible: Yes

Fiscal year end: 06/30

Member of ECFA: Yes

Member of ECFA since: 1988


Purpose

As a non-profit organization, Town & Country puts profits back into the community to provide a high standard of care, better programming, and beautiful amenities for our residents. Integrity and a strong moral compass grounded on Christian values guide our decisions in business, finance and care.

Town and Country Manor's vision is to show God's love through caring and serving.

Town and Country Manor is a ministry of The Christian and Missionary Alliance and desires to reflect Christian values in every aspect of the organization. We strive to demonstrate Christian values in our delivery of healthcare, in the lives of our residents, through our business practices, internal and external operations and our employee relations. Town and Country Manor was created and built upon fundamental values and moral principles, which are consistent with Scriptures. We believe the Bible is held to be infallible and inspired by God, and is the ultimate authority to provide guidance for life and to provide standards for personal, professional and community behavior.


Mission statement

Town and Country Manor provides a caring Christian environment designed to meet physical, social and spiritual needs of each resident.


Statement of faith

Donor confidence score

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Transparency grade

A

To understand our transparency grade, click here.


Financial efficiency ratings

Sector: Community Development

CategoryRatingOverall rankSector rank
Overall efficiency rating498 of 102234 of 76
Fund acquisition rating386 of 102425 of 76
Resource allocation rating298 of 102422 of 76
Asset utilization rating857 of 102261 of 76

Financial ratios

Funding ratiosSector median20212020201920182017
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
9%0%3%74%0%0%
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
6%0%0%0%0%0%
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
78%13%5%0%0%0%
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
6%0%0%0%0%0%
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
22%87%95%100%100%100%
 
Operating ratiosSector median20212020201920182017
Program expense ratio Program expense ratio =
Program services /
Total expenses
79%85%88%88%90%91%
Spending ratio Spending ratio =
Total expenses /
Total revenue
92%87%93%93%96%98%
Program output ratio Program output ratio =
Program services /
Total revenue
73%74%82%82%86%89%
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
8%13%7%7%4%2%
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
10%12%8%8%5%2%
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
12%15%12%12%10%9%
 
Investing ratiosSector median20212020201920182017
Total asset turnover Total asset turnover =
Total expenses /
Total assets
0.810.270.300.320.750.77
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
2.042.221.461.321.802.19
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
1.730.590.440.431.361.69
 
Liquidity ratiosSector median20212020201920182017
Current ratio Current ratio =
Total current assets /
Total current liabilities
11.124.6711.1928.939.586.55
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
0.080.210.090.030.100.15
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
5.9315.9324.8327.237.936.01
 
Solvency ratiosSector median20212020201920182017
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
12%68%70%70%35%38%
Debt ratio Debt ratio =
Debt /
Total assets
3%55%61%67%29%31%
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses
97%122%98%93%87%81%

Financials

Balance sheet
 
Assets20212020201920182017
Cash$15,781,045$31,388,312$37,798,199$5,745,434$1,126,254
Receivables, inventories, prepaids$2,333,797$1,377,307$1,967,678$2,050,961$2,131,822
Short-term investments$14,658,214$13,110,540$6,788,255$6,308,454$7,784,252
Other current assets$0$0$0$0$0
Total current assets$32,773,056$45,876,159$46,554,132$14,104,849$11,042,328
Long-term investments$795,423$1,196,538$1,514,291$1,412,533$3,204,878
Fixed assets$36,474,352$17,020,717$10,414,797$9,831,123$9,913,183
Other long-term assets$2,740,037$2,961,636$2,898,062$16,042$56,889
Total long-term assets$40,009,812$21,178,891$14,827,150$11,259,698$13,174,950
Total assets$72,782,868$67,055,050$61,381,282$25,364,547$24,217,278
 
Liabilities20212020201920182017
Payables and accrued expenses$6,425,757$3,707,353$1,246,356$1,112,569$1,240,879
Other current liabilities$596,800$393,715$362,659$359,563$444,061
Total current liabilities$7,022,557$4,101,068$1,609,015$1,472,132$1,684,940
Debt$40,109,748$40,816,395$41,414,649$7,300,000$7,400,000
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$2,000,769$2,275,237$7,000$7,000$12,000
Total long-term liabilities$42,110,517$43,091,632$41,421,649$7,307,000$7,412,000
Total liabilities$49,133,074$47,192,700$43,030,664$8,779,132$9,096,940
 
Net assets20212020201920182017
Without donor restrictions$23,256,080$19,522,367$18,110,635$16,345,432$14,880,355
With donor restrictions$393,714$339,983$239,983$239,983$239,983
Net assets$23,649,794$19,862,350$18,350,618$16,585,415$15,120,338
 
Revenues and expenses
 
Revenue20212020201920182017
Total contributions$2,849,778$1,177,174$58,030$64,023$46,711
Program service revenue$17,726,070$19,946,276$20,798,195$19,617,927$18,627,347
Membership dues$0$0$0$0$0
Investment income$1,758,548$599,332$322,034$278,844$279,252
Other revenue$20,226$39,500$35,827$39,441$36,426
Total other revenue$19,504,844$20,585,108$21,156,056$19,936,212$18,943,025
Total revenue$22,354,622$21,762,282$21,214,086$20,000,235$18,989,736
 
Expenses20212020201920182017
Program services$16,534,951$17,820,599$17,435,824$17,236,923$16,912,804
Management and general$2,863,741$2,335,433$2,328,157$1,885,092$1,764,116
Fundraising$421$29,567$43,091$0$0
Total expenses$19,399,113$20,185,599$19,807,072$19,122,015$18,676,920
 
Change in net assets20212020201920182017
Surplus (deficit)$2,955,509$1,576,683$1,407,014$878,220$312,816
Other changes in net assets$0$0$0$0$0
Total change in net assets$2,955,509$1,576,683$1,407,014$878,220$312,816

Compensation

NameTitleCompensation
Dirk DewolfeCEO$308,029
Joseph LamendolaTreasurer/Board of Directors$232,356
Gina KolbCFO$230,788
Mi Ran MelendezDirector of Nursing$174,389
Marissa PreciadoSkilled Nursing Administrator$153,100
Clarissa BacaAdmission Director$137,297
Hyekyung KimMds Coordinator$135,321
Lindsay TrogeDirector of Marketing$133,234
Miles ReeseChairman,/President$36,765

Compensation data as of: 6/30/2021


Response from ministry

No response has been provided by this ministry.


The information below was provided to MinistryWatch by the ministry itself. It was last updated 12/29/2021. To update the information below, please email: info@ministrywatch.com


History

Town & Country began with the vision of Mrs. Jennie Suppes, who prayed for a miracle after feeling called to build a furlough home for missionaries in Glendale, CA. However, she had very few resources and no financial means to pay for her vision. When oil was unexpectedly discovered on property that Mrs. Suppes owned, her vision was realized.

Interestingly, the amount she prayed for in order to build the Glendale Missionary Colony was the exact amount of the oil that pumped from her land before the well went dry!

By 1970, the property in Glendale, which included a 45-bed skilled nursing facility, had outgrown its ability to expand. A 8.5-acre property was purchased as the future home of Town & Country Manor. Over the next 25 years, Town & Country expanded it offerings, upgraded its programming, and elevated its skilled nursing and rehabilitation care to help its Independent and Assisted Living residents to live well and be well cared for.

View a complete article here: https://www.tcmanor.com/wp-content/uploads/2020/09/Town-Country-History.pdf


Program accomplishments


Needs