Town and Country Manor

The information on this page was last updated 10/17/2022. If you see errors or omissions, please email: [email protected]


Summary

Town & Country is a nonprofit Life Plan Community for people 62+ that offers active independent living, assisted living, five star-rated skilled nursing and short-term rehabilitation care. And to complete our circle care, we just opened Grace Gardens, a brand-new memory care community. We are proud to have been recognized again in 2022 with a 5-STAR rating. We are the ONLY free-standing skilled nursing facility in Orange County with 5-stars in every category.

Located in a walkable neighborhood in central Orange County, Town & Country delivers a vibrant lifestyle in a picture-perfect garden setting. Whether taking your dog for a stroll, sipping tea by the reflecting pool or golfing on the putting green, you'll find an abundance of opportunities and activities right where you live.

For almost 50 years, this beautiful community has been exemplary at delivering a top-quality living environment at an excellent value. We live to embody Christian values in our intent and actions, while respecting and supporting people of all faiths.


Contact information

Mailing address:
Town and Country Manor
555 E. Memory Lane
Santa Ana, CA 92706

Website: tcmanor.com

Phone: 714-547-7581

Email: [email protected]


Organization details

EIN: 951685807

CEO/President: Dirk Dewolfe

Chairman:

Board size: 10

Founder: Jennie Suppes

Ruling year: 1953

Tax deductible: Yes

Fiscal year end: 06/30

Member of ECFA: Yes

Member of ECFA since: 1988


Purpose

As a non-profit organization, Town & Country puts profits back into the community to provide a high standard of care, better programming, and beautiful amenities for our residents. Integrity and a strong moral compass grounded on Christian values guide our decisions in business, finance and care.

We are a licensed Life Plan community, also known as a Continuing Care Retirement Community (CCRC) by the State of California and offer independent living, assisted living, skilled nursing and rehabilitation all in one building. Our brand-new Grace Gardens Memory Care community is now open and we're accepting up to 88 residents with dementia or Alzheimer's for four separate neighborhoods.


Mission statement

To demonstrate the care, love and hope of Jesus Christ to senior adults.


Statement of faith

Donor confidence score

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Transparency grade

A

To understand our transparency grade, click here.


Financial efficiency ratings

Sector: Community Development

CategoryRatingOverall rankSector rank
Overall efficiency rating429 of 102432 of 81
Fund acquisition rating370 of 102726 of 81
Resource allocation rating203 of 102722 of 81
Asset utilization rating843 of 102462 of 81

Financial ratios

Funding ratiosSector median20212020201920182017
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
8%0%3%74%0%0%
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
5%0%0%0%0%0%
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
80%13%5%0%0%0%
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
6%0%0%0%0%0%
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
20%87%95%100%100%100%
 
Operating ratiosSector median20212020201920182017
Program expense ratio Program expense ratio =
Program services /
Total expenses
79%85%88%88%90%91%
Spending ratio Spending ratio =
Total expenses /
Total revenue
88%87%93%93%96%98%
Program output ratio Program output ratio =
Program services /
Total revenue
68%74%82%82%86%89%
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
12%13%7%7%4%2%
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
14%12%8%8%5%2%
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
13%15%12%12%10%9%
 
Investing ratiosSector median20212020201920182017
Total asset turnover Total asset turnover =
Total expenses /
Total assets
0.770.270.300.320.750.77
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
2.182.221.461.321.802.19
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
1.690.590.440.431.361.69
 
Liquidity ratiosSector median20212020201920182017
Current ratio Current ratio =
Total current assets /
Total current liabilities
10.944.6711.1928.939.586.55
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
0.080.210.090.030.100.15
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
6.2515.9324.8327.237.936.01
 
Solvency ratiosSector median20212020201920182017
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
11%68%70%70%35%38%
Debt ratio Debt ratio =
Debt /
Total assets
1%55%61%67%29%31%
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses
104%122%98%93%87%81%

Financials

Balance sheet
 
Assets20212020201920182017
Cash$15,781,045$31,388,312$37,798,199$5,745,434$1,126,254
Receivables, inventories, prepaids$2,333,797$1,377,307$1,967,678$2,050,961$2,131,822
Short-term investments$14,658,214$13,110,540$6,788,255$6,308,454$7,784,252
Other current assets$0$0$0$0$0
Total current assets$32,773,056$45,876,159$46,554,132$14,104,849$11,042,328
Long-term investments$795,423$1,196,538$1,514,291$1,412,533$3,204,878
Fixed assets$36,474,352$17,020,717$10,414,797$9,831,123$9,913,183
Other long-term assets$2,740,037$2,961,636$2,898,062$16,042$56,889
Total long-term assets$40,009,812$21,178,891$14,827,150$11,259,698$13,174,950
Total assets$72,782,868$67,055,050$61,381,282$25,364,547$24,217,278
 
Liabilities20212020201920182017
Payables and accrued expenses$6,425,757$3,707,353$1,246,356$1,112,569$1,240,879
Other current liabilities$596,800$393,715$362,659$359,563$444,061
Total current liabilities$7,022,557$4,101,068$1,609,015$1,472,132$1,684,940
Debt$40,109,748$40,816,395$41,414,649$7,300,000$7,400,000
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$2,000,769$2,275,237$7,000$7,000$12,000
Total long-term liabilities$42,110,517$43,091,632$41,421,649$7,307,000$7,412,000
Total liabilities$49,133,074$47,192,700$43,030,664$8,779,132$9,096,940
 
Net assets20212020201920182017
Without donor restrictions$23,256,080$19,522,367$18,110,635$16,345,432$14,880,355
With donor restrictions$393,714$339,983$239,983$239,983$239,983
Net assets$23,649,794$19,862,350$18,350,618$16,585,415$15,120,338
 
Revenues and expenses
 
Revenue20212020201920182017
Total contributions$2,849,778$1,177,174$58,030$64,023$46,711
Program service revenue$17,726,070$19,946,276$20,798,195$19,617,927$18,627,347
Membership dues$0$0$0$0$0
Investment income$1,758,548$599,332$322,034$278,844$279,252
Other revenue$20,226$39,500$35,827$39,441$36,426
Total other revenue$19,504,844$20,585,108$21,156,056$19,936,212$18,943,025
Total revenue$22,354,622$21,762,282$21,214,086$20,000,235$18,989,736
 
Expenses20212020201920182017
Program services$16,534,951$17,820,599$17,435,824$17,236,923$16,912,804
Management and general$2,863,741$2,335,433$2,328,157$1,885,092$1,764,116
Fundraising$421$29,567$43,091$0$0
Total expenses$19,399,113$20,185,599$19,807,072$19,122,015$18,676,920
 
Change in net assets20212020201920182017
Surplus (deficit)$2,955,509$1,576,683$1,407,014$878,220$312,816
Other changes in net assets$0$0$0$0$0
Total change in net assets$2,955,509$1,576,683$1,407,014$878,220$312,816

Compensation

NameTitleCompensation
Dirk DewolfeCEO$308,029
Joseph LamendolaTreasurer/Board of Directors$232,356
Gina KolbCFO$230,788
Mi Ran MelendezDirector of Nursing$174,389
Marissa PreciadoSkilled Nursing Administrator$153,100
Clarissa BacaAdmission Director$137,297
Hyekyung KimMds Coordinator$135,321
Lindsay TrogeDirector of Marketing$133,234
Miles ReeseChairman,/President$36,765

Compensation data as of: 6/30/2021


Response from ministry

No response has been provided by this ministry.


The information below was provided to MinistryWatch by the ministry itself. It was last updated 10/17/2022. To update the information below, please email: [email protected]


History

Town & Country began with the vision of Mrs. Jennie Suppes, who prayed for a miracle after feeling called to build a furlough home for missionaries in Glendale, CA. However, she had very few resources and no financial means to pay for her vision. When oil was unexpectedly discovered on property that Mrs. Suppes owned, her vision was realized.

Interestingly, the amount she prayed for in order to build the Glendale Missionary Colony was the exact amount of the oil that pumped from her land before the well went dry!

By 1970, the property in Glendale, which included a 45-bed skilled nursing facility, had outgrown its ability to expand. A 8.5-acre property was purchased as the future home of Town & Country Manor. Over the next 25 years, Town & Country expanded it offerings, upgraded its programming, and elevated its skilled nursing and rehabilitation care to help its Independent and Assisted Living residents to live well and be well cared for.

View a complete article here: https://www.tcmanor.com/wp-content/uploads/2020/09/Town-Country-History.pdf


Program accomplishments


Needs